TERMS & CONDITIONS
CUSTOMER CARE
At Achii, we are committed to providing excellent customer support. We may contact you for the following reasons:
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To notify you regarding your account
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To troubleshoot account-related issues
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To resolve disputes or collect outstanding payments
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To gather customer feedback through surveys or questionnaires
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To provide updates about our company and services
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To enforce our User Agreement, national laws, or any agreement we have with you
We may reach out via email, telephone, text messages, or postal mail as needed.
If you wish to stop receiving communications from us or have concerns about how we process your data, please contact us at info@achii.ca.
We reserve the right to modify this policy at any time. Changes will take effect immediately upon posting on our website. If there are significant updates, we will notify you here so you remain informed about how we collect, use, and disclose your information.
If you would like to access, correct, amend, or delete any personal information we have about you, please reach out to us at info@achii.ca.
PRIVACY & SAFETY
We collect and store certain personal and non-personal information when you interact with our website. This includes:
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Personal Information: Name, email, password, communications, payment details (including credit card information), order history, and customer feedback
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Technical Data: IP address, login details, device and browser information, page interaction data, and browsing behavior
How We Use Your Information
We collect this information to:
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Provide and operate our services
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Offer customer assistance and technical support
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Communicate service-related updates and promotional messages
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Improve our website and customer experience
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Comply with applicable laws and regulations
Our website is hosted on the Wix.com platform, which securely stores your data on protected servers. Payment transactions are processed through Wix.com’s PCI-DSS-compliant payment gateways, ensuring the secure handling of credit card information.
When you make a purchase, your personal information (such as name, address, and email) is collected solely for the purpose of order fulfillment and customer service.
PAYMENT METHODS
We currently accept the following payment methods:
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Mastercard
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Visa
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Visa Debit
For any questions or concerns, please contact us at info@achii.ca.